Return & Refund Policy

Returns

We do not accept product returns.

Please carefully check your product selection before placing an order.

Damaged Product

If your product arrives damaged, contact us within 24 hours of delivery.

Please provide:

• Order number
• Photographs of the package
• Photographs/videos showing the damage
• A description of the issue

We will review the information and determine an appropriate resolution.

Wrong Product

If you receive a product different from the product ordered, contact us within 24 hours of delivery with photographs/videos and your order details.

We will review the issue and provide an appropriate resolution where applicable.

Opened or Used Products

Opened or used products are not eligible for return.

Refunds for Unfulfilled Orders

Although product returns are not accepted, if payment has been successfully completed and we are unable to fulfil an order, an applicable refund will be processed.

Refund Processing

Approved refunds will generally be processed through the applicable payment method/payment system.

The time taken for the amount to appear in your account may depend on the payment provider or bank.